Merchant Insurance Chooses IVANS to Deliver Policy and Commission Information

By Insurance CIO Outlook | Friday, November 30, 2018

FREMONT, CA: Merchant Insurance Group selected IVANS Insurance solutions to deploy policy and commission information to its network of over 650 independent agent networks across Northeastern, Mid-Atlantic and North Central United States.

Merchant Insurance provides flexible and comprehensive insurance for personal cover and many commercial business owners including auto repair shops, building owners, retail, etc. The use of independent agencies is a step toward providing value to policyholders though their broad range of products and industrial expertise that offer comprehensive sales, management and underwriting programs geared for profitable growth.

Merchant Group formerly used multiple translation processes to download policy and direct bill commission statement data to their agents. With IVANS download, there is massive increase in efficiency and convenience by a single, fully managed solution to translate and deliver all the policy and commission data downstream to their agency partners.

By using IVANS, agents in the field are enabled to use two-way, data repository for carriers and agency to send and receive information via Insurance Carrier Exchange. The services offered include many others like direct commission statement download, claims download, customer support to help with download projects, system changes and even reconciling commissions each month accurately. It is almost a real-time support service which is a massive improvement over traditional data entry operations forging an effective agency-company interface.

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