Insuranceciooutlook

SE2 Increases Investment in Life.io to Create Comprehensive Digital Offerings

By Insurance CIO Outlook | Wednesday, May 22, 2019

Vinod Kachroo, CIO

FREMONT, CA: The end users and distributors are now seeking an engaging and enhanced experience which compelled the industry to recognize the need for a technological shift, to replace the legacy platforms that hinder growth, and lack agility. SE2, a technology platform and third-party administration company helping insurance companies, announced an increased investment in Life.io, a customer engagement technology platform. This collaboration focusing on delivering customer centricity and technology will be a real asset to carriers looking for efficient and effective solutions in a landscape where consumer expectations for fast, easy, and fun digital experiences continue to increase.

“We demonstrate the amalgamation of an insurtech company’s mindset, agility, and value alongside having the stability of a traditional enterprise that has been growing at a rapid pace,” remarks Vinod Kachroo, the CIO at SE2.  

Life.io —focused on the life insurance and annuity industry— engages existing and prospective customers through an interactive platform that rewards policyholders for taking steps to improve their physical, mental, and financial wellbeing through educational content, wearables and life event data. SE2 hopes the investment in the latest version of the white-labelled platform will fuel continued scalability and growth.

Both SE2 and Life.io is driving digital transformation in the industry and supporting life insurance and annuity carriers in their development and launch of unique products and customer loyalty programs into the market. The digital capabilities of Life.io combined with SE2’s Aurum platform and comprehensive operation services will facilitate an engaging, frictionless, and personalized experience to policyholders.

“This expanded partnership will create comprehensive digital offerings new to the life and annuity insurance industry. Life.io’s unwavering commitment to transforming the policyholder experience is a perfect match for SE2’s Life & Annuity Digital platform and our vision for driving innovation for the insurance industry. We’re excited about this next chapter.” added Kachroo.

SE2 is now a majority owner in Life.io, which will continue to be led by its current management team. It has an unmatched track record in delivering future-proofed next-generation business operation and has 125+ years insurance industry heritage to uniquely combine excellent industry knowledge with its end to end digital platform to enable carriers to create digital channels, launch products rapidly, optimize the cost of closed blocks and improve efficiencies.

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