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Mainframe Modernization and its Impact on the Insurance Industry
Insuranceciooutlook >> cxoinsights

Greg Lotko, General Manager, Mainframe, CA Technologies

Digital transformation has become the norm for every company today. Organizations interact with their customers across oceans through computers and digital interfaces. In the banking and finance arena, for instance, the evolution has been...

Chatbots Reborn - A Renaissance for the Humble Bot
Insuranceciooutlook >> cxoinsights

Christopher Frankland, Digital Enterprise Architect, Ameritas

Chatbots for a long time have existed to amuse, frustrate and at times entertain (albeit unintentionally). The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe...

Legacy Modernization in the Age of InsurTech
Insuranceciooutlook >> cioviewpoint

Brahm Sharma, CIO, Aon

There is a lot of excitement around InsurTech. According to CB Insights, the number of funding deals in InsurTech increased from 91 in 2014 to 173 in 2016. Investment in Q3 of 2017 was 35 percent higher than in Q3 of 2016. This high level of...

Unique Approach to Mitigate External Threats
Insuranceciooutlook >> cioviewpoint

Curt Overpeck, CIO, Citizens

Using Technology to Mitigate Risk Management Costs With respect to IT risk management, technology can cost-effectively eliminate or mitigate external threats originating from email or web-based sources. Examples would be identification and...

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