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8 Reasons Why Chatbot is a Must for Insurers
Insuranceciooutlook >> news

Insurers are introducing AI-based chatbots to their service ecosystem to mitigate unnecessary human intervention and enhance process accuracy and speed. FREMONT, CA: The insurance industry is geared to swiping modifications. Artificial...

Workforce Engagement in the Era of Artificial Intelligence
Insuranceciooutlook >> news

FREMONT, CA: The advent of artificial intelligence (AI) must be paralleled with a significant change in the work culture. Current jobs are bound to change while batches of new jobs will appear. Thus, it is essential for an organization to create...

Infusing Best Practices in Insurance IT
Insuranceciooutlook >> cioviewpoint

Scott Names, CIO, Church Mutual Insurance Company

How has the role of a CIO in the insurance space evolved over the years? Information Technology is very much at the pulse of the insurance business. There are few core business processes— encompassing claims, underwriting or finance...

Technology as Key Driver for Reduced Insurance Cost
Insuranceciooutlook >> cioviewpoint

Paul Brady, VP, CIO, Arbella Insurance Group

How can technology be used to mitigate rising Insurance costs? There are many drivers for rising automobile insurance costs. There is the increased risk associated with more cars on the road and greater miles driven. Those increased risks,...

When CIO Means Chief Insight Officer
Insuranceciooutlook >> cxoinsights

Augustine Doe, VP of Enterprise Risk Management, Network Health Inc.

Cyber risk is top of mind for most CEOs, according to a recent survey by Marsh. Heightened awareness and increased risk has led companies to look for more effective ways of dealing with cyber vulnerability, most notably in the guise of new...

Innovation is the Key to Success
Insuranceciooutlook >> cioviewpoint

Kim Jacques, CIO, Lombard International

What do you see as a big challenge in technology today? If you were to write down a wish list, what solutions are you looking forward to and what are your expectations from technology providers? In my opinion, the biggest challenge we face...

Keeping up with the Social and Digital Evolution in Insurance
Insuranceciooutlook >> cioviewpoint

Ursuline Foley, Corporate CIO, XL Catlin

There are at least five key competing drivers of Change at play in today’s Insurance Industry, those being; 1. Highly active M&A activity driven by the need to grow 2. Globalization 3. Regulatory Changes 4. Alternative Capital...

Eye Spy: Understanding Your Video Surveillance Technology Risks
Insuranceciooutlook >> cxoinsights

Keith Burkhardt, VP, Kraus-Anderson Insurance

George Orwell almost had it right: You are being watched. But it’s not just Big Brother that’s watching you. It’s your home security vendor, your employer, monitoring the front lobby, the security webcam at the parking ramp, your...

New Technology and New Management Practices in Insurance IT
Insuranceciooutlook >> cxoinsights

Matthew Josefowicz, President and CEO, Novarica

It can be hard for insurers to sort the hype from the reality in newer technology areas like mobile, big data, cloud, and digital. All four areas have already started to affect the industry, and are poised to drive greater change. But...

DXC Technology Company [NYSE: DXC]: Building the Digital Insurance Era
Insuranceciooutlook >> vendor

Mike Lawrie, President, Chairman & CEO

An end-to-end IT services company, helping clients harness the power of innovation to thrive on change and delivering innovative solutions for insurance industry

Nexben: Demystifying the Insurance Ecosystem
Insuranceciooutlook >> vendor

John Kelly, Founder & CEO

Provides a cloud-based platform and an open insurance marketplace that connects providers, agents, and consumers with a simple and smart insurance shopping experience

Alithias: Navigating Healthcare at Affordable Cost
Insuranceciooutlook >> vendor

Ross Bjella, Founder & CEO

A highly skilled data analytics firm that applies big data analytics to operationalize healthcare care cost management at the employee level

Hi-Tech Health: Customized Claims Processing Applications
Insuranceciooutlook >> vendor

Michael A. Carrara, CEO & Tim Walsh, CIO

Designs cloud-based applications for claims administration