Insuranceciooutlook
marketing

Pro-Actively Using Predictive Modeling in Insurance
Insuranceciooutlook >> cxoinsights

Scott Stevens, Vice President, Underwriting Workers’ Compensation, AmTrust Financial

We live in a time of data. Data predicts how we eat, shop, communicate, watch certain programming, and even how we vote. Companies take that data and then target specific advertising when we are on social media or searching online predicting that...

AI in the Insurance Industry
Insuranceciooutlook >> news

As the use of artificial intelligence becomes commonplace, the functioning of several industries is altered significantly. The insurance space is no different.  Customer-centric models and the changing demographics, together with technologies...

Serving Kindness through Ameliorated Workflows
Insuranceciooutlook >> cioviewpoint

Ramu Kannan, Former CIO, CityMD

At CityMD, our vision is to serve kindness. Our workflows are geared towards enabling all our staff to serve kindness in everything they do. As the IT leader, my job is to scan the technology landscape continuously. I see what innovative...

Insurtech Innovation - Lessons from Fintech
Insuranceciooutlook >> cxoinsights

Matt Perlman, Principal, IA Capital Group

When I entered the venture capital business in 2014, the potential for financial technology to disrupt traditional banking had captivated investor imaginations. Foundation Capital’s Charles Moldow had recently declared the concept of...

Insurtech Innovation - Lessons from Fintech
Insuranceciooutlook >> cxoinsights

Matt Perlman, Principal, IA Capital Group

When I entered the venture capital business in 2014, the potential for financial technology to disrupt traditional banking had captivated investor imaginations. Foundation Capital’s Charles Moldow had recently declared the concept of...

A Partnership Designed to Support High-Performance Analytics
Insuranceciooutlook >> cxoinsights

Scott VanValkenburgh, Sr. Director Alliance Management, SAS

High-performance analytics is increasingly critical to business success. It doesn’t work without an underlying architecture that can support and enhance the analytics to deliver value to the business. HP and SAS enjoy one of the longest...

A Customer-centric Approach to Insurance
Insuranceciooutlook >> cxoinsights

Mark Hodes, Founder & CEO, ForeverCar

Everyone knows about the highly mature, highly regulated and government mandated auto insurance category. This $200B global industry is dominated by a handful of carriers, each trying to differentiate their products and services. The biggest...

Leveraging Brand Data and Marketing Analytics to Inform the Customer Experience
Insuranceciooutlook >> cxoinsights

Debora Beachner Tomlin, Executive Vice President, Customer Experience and Marketing, CSAA Insurance Group

Customer expectations for brand experience are rising. The age of technology has made instant gratification the norm – consumers want 24/7 convenience and availability, delivered when and how it fits their schedule and lifestyle. They also...

Insurance Disruption, Insurance Innovation or maybe it's only Insurance Evolution!
Insuranceciooutlook >> cxoinsights

Joe Petrelli, President, Demotech Inc.

Vertafore suggests InsurTech is a term to be applied to the numerous facets of technology that are disrupting the insurance space. They cite specific examples of smartphone apps, consumer activity wearables, claim acceleration tools, individual...

The Road to Success in the Insurance Industry
Insuranceciooutlook >> cxoinsights

Caribou Honig, Chairman and Cofounder, InsureTech Connect

Cloud. Smartphones. Genomics. Blockchain. Drones. Artificial Intelligence. All are important technologies for insurance. All have their advocates and in a few cases their zealots (looking at you, Blockchain community). Some may prove disruptive...

Moving from a Traditional to a Digital Insurer for the Future
Insuranceciooutlook >> cioviewpoint

Ketan Pandit, CIO, QBE North America

The move to digital has been very profound over the past few years across a number of industries like retail, consumer products, banking, hospitality and travel. But what does being digital mean and most importantly in the insurance context?...

New Technology Developments Impacting Insurance Regulation
Insuranceciooutlook >> cxoinsights

Mike Consedine, CEO, National Association of Insurance Commissioners (NAIC)

It’s an exciting time to be in the insurance regulatory space. Technologies such as telematics, blockchain, big data and cloud computing are transforming our world. As a result, we have new insurance products to streamline customer...

The Inevitable Adoption of AI for Insurance Operations
Insuranceciooutlook >> news

Walk up to a Google Home pod and say, “Hey Google, play some jazz music.” And it will pick a song from some of the top jazz playlists available. The device recognizes a user’s voice, translates speech into texts, and then into...

Legacy Modernization in the Age of InsurTech
Insuranceciooutlook >> cioviewpoint

Brahm Sharma, CIO, Aon

There is a lot of excitement around InsurTech. According to CB Insights, the number of funding deals in InsurTech increased from 91 in 2014 to 173 in 2016. Investment in Q3 of 2017 was 35 percent higher than in Q3 of 2016. This high level of...

Balancing Priorities in a Transactional Environment
Insuranceciooutlook >> cxoinsights

Behz Naini, VP, Giesecke & Devrient Systems Canada, Inc.

In a growing, highly competitive, and heavily regulated environment, such as in the financial industry, CIOs need to frequently make trade-offs in handling three different sets of requests: day-to-day, projects, and new innovations. “The...

Analyze This: How Fresh Takes on Data Analytics are Driving Business Growth
Insuranceciooutlook >> cxoinsights

Doug Hague, EVP & Chief Analytics Officer, Bank of America Merchant Services [NYSE:BAC]

As chief analytics officer for Bank of America Merchant Services, a global leader in payments, eCommerce and security solutions, I find there’s nothing sweeter than harnessing the power of data to help a client adapt and thrive in...

The Insurance Customer Engagement Europe 2018 Summit Has Arrived!
Insuranceciooutlook >> news

Insurance Customer Engagement Europe (London) - http://bit.ly/2Hxa0f8 - will be placing the customer at the forefront of all conversations; reimagining the insurance marketing, acquisition and retention cycle to build lifetime customer engagement....

Big data Analytics for Business Growth
Insuranceciooutlook >> news

The adoption of big data analytics that was once heralded as the ‘next big thing’ is in an unsurpassed rate showing no signs of slowing down even now. Big data analytics which is driven by specialized systems and software, points...

The Era of Insurtech Startups
Insuranceciooutlook >> cxoinsights

Dan Reed, Managing Director, American Family Ventures

Venture capital funding for “insurtech” startups (sometimes written as “insuretech”) is experiencing a boom. Investors see insurance– one of the world’s largest industries–adapting slowly to...

A Practical Approach to Innovation
Insuranceciooutlook >> cioviewpoint

Mark L. Berthiaume, EVP, Chief Information Officer & Chief Technology Innovation Officer, The Hanover Insurance Group

Everywhere you look, companies are working to integrate innovation into their corporate models. The most traditional of companies and industries are starting to think about innovation more and making innovation a core value of their business....

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