Insuranceciooutlook
predictive analytics

Cutting-Edge Technologies Help Create Improved Insurance Claims Experience
Insuranceciooutlook >> cxoinsights

Steve Hatch, Chief Claims Officer, Zurich North America

Innovations in our homes, at work, and at play improve the quality of our lives. New technologies continue to change and have evolved from fire and the invention of the wheel, to the development of the assembly line, the internet and the use...

Four Ways How Technology is Transforming Insurance
Insuranceciooutlook >> cxoinsights

Chris Holcombe, VP, Group Claims Technology & Operations, Chubb

One of the key drivers of technological disruption in the current era is the ability to fulfill client expectations by creating a user experience designed to be frictionless, instantaneous, and mobile. And while some might view insurance...

Big Data Has Big Changes in Store for Insurance Industry
Insuranceciooutlook >> cioviewpoint

Brad Bodell, SVP & CIO, CNO Financial Group, Inc.

Big data and predictive analytics have not yet altered the course of the insurance industry, but they will. Over the next decade, the use of advanced analytics will have a dramatic impact on the insurance space in three key areas. First, I...

Rocket Science and Human Factors: 2 Key Insights That Helped Us Succeed in Our Use of Predictive Analytics to Drive Better Claim Outcomes
Insuranceciooutlook >> cxoinsights

Dr. Gary Anderberg PhD, SVP Claim Analytics, Gallagher Bassett Services, Inc.

Predictive Analytics (PA) is not new to the insurance industry. Actuaries and underwriters have been using it for years to model the cost of risk and make premium decisions. The advent of big data, easy access to multiple data sources, cheap...

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