AUGUST 20206Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Managing EditorPamela MorganSalesAlena D'Souzaalena@insuranceciooutlook.comContact Us:Phone:510-556-2284Fax:510-894-8405*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffEditorial StaffAaron Pierce Ava GarciaAlex D'Souza Abhinov PunnakkalJoshua ParkerSarah FernandesEditorialPamela MorganManaging Editoreditor@insuranceciooutlook.comThe world is witnessing chaos as the COVID 19 pandemic rages on even as global warming is leading to new disasters day after day. This situation has contributed to huge disruption in the insurance industry. With the rapid escalation of claims, the insurance companies find themselves lagging in holding up their end of the promises made to the customers. The insurers need to be technologically sound by adopting disruptive technologies such as IoT and artificial intelligence.With the critical turn of events, insurance companies are partnering up with technology solution providers to automate claims processing using next-gen technologies. Besides, the proliferation of machine learning and its unique capabilities can also help insurers gain insights on claims audits that will help in the later stages of the claims process. With the cloud, analytics, and mobile, the insurers are changing the traditional insurance perspective, creating more significant value and competitive differentiation for themselves. They are successfully optimizing claims processes with the adoption of these disruptive technologies. Not only that, they are also proactively decreasing the risks related to claims management with fraud detectors. Furthermore, the insurers, powered by the latest technologies, gain more productivity as they can go through the complex claims processes swiftly and make fast payouts. In doing so, the insurance companies are capable of providing real value to the customers with services that can quickly pass their claim in the event of a natural disaster. As the insurance industry continues to navigate through the troubled waters, our goal with this edition is to help industry players discover solution providers who stand at the forefront of providing claims processing and management solutions.Let us know your thoughts. Redefining Claims Processing Pamela MorganVisualizerBrian HardingIssac GeorgeAugust - 2020, Vol 06 Issue 05 Published by ValleyMedia, Inc. To subscribe to Insurance CIO OutlookVisit www.InsuranceCIOOutlook.com Email:sales@insuranceciooutlook.comeditor@insuranceciooutlook.commarketing@insuranceciooutlook.com
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