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Weekly Brief

Thursday, September 12,2019

Feature of the Week

6 Insurtech Startups Reshaping Customer Service
With insurance pacing up, insurtech startups are leveling up to provide exceptional customer experience with innovations.  Read more ‣
5 Strategies for CIOs to Level up P&C Insurance Practices
The challenge for P and C insurance CIOs is how to navigate this changing landscape and adapt to these macro industry trends without losing sight of what drives customer satisfaction.  Read more ‣
How SaaS-driven Automation Recreates Underwriting
SaaS-based firms are the future, and this is demonstrated throughout the world in emerging insurance markets. The trend is expected to continue, and insurers are leveraging the same for better outcomes.  Read more ‣

CIO Viewpoint

How an Agile Approach Helped Aflac Extend Its Industry Claim to Fame
By Julia Davis, CIO , Aflac  
Every CIO has been there. We’ve all gotten a request that seems impossible at the time and have been tasked with doing something beyond conventional methods.  Read more ‣
Profit from the Obvious - The Help Desk Data
By Liz Tluchowski, CIO, Frenkel & Company  
After 30 years of having seen and taken part in the world of networks, cloud computing, virus concerns, super storms, and most importantly defense against hacking, I wondered what was there to write about.  Read more ‣

Featured Vendors

Ruark Consulting LLC: Industry Benchmark for Insurance Data Analytics
By Timothy Paris, CEO  
Provides behavioral analytics and assumption modeling services for insurance companies  Read more ‣
HYLA Mobile: Leveraging Analytics to Mitigate Fraud
By Joe Settimi, Senior Vice President & General Manager Emerging Business Group, HYLA  
HYLA Mobile, formerly eRecyclingCorps, is one of the world’s leading providers of products and services that capture extend and optimize the life and value of pre-owned mobile devices  Read more ‣
Equian: The Right Amount Paid to the Right Party at the Right Time
By Scott Mingee, CEO  
Offers an innovative platform that looks at inaccurate transactions that occur in the healthcare and the property and casualty market sector  Read more ‣

CXO Insights

Automated Vehicles Are Driving Change in the Insurance Industry
By Jonathan Charak, FCAS, MAAA, Assistant Vice President and Actuary, Zurich. Vice Chair of the Casualty Actuarial Society's Automated Vehicles Task Force  
The insurance industry is currently undergoing an incredible amount of change, driven by the blistering pace of technological advancements.  Read more ‣
Customer-Centric Solutions: The Need of the Hour
By Steve Messina, Sr. Vice President Insurance Operations, Bankers Insurance Group  
With the emergence of cloud-based policy administration and claims systems, P&C carriers now have the necessary tools to improve the customer experience by offering a window into the claims process.  Read more ‣