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A weekly summary of the news, trends, reviews, profiles and articles from Insurance CIO Outlook
May 23, 2019

Insurance CIO Outlook Weekly Brief

Newsletter for Enterprise Technology Decision Makers

Feature of the Week
There is a massive mount in the amount of AI-powered technologies being deployed across the insurance sector including chatbots and other forms of online communications within claims analysis.
There are numerous reasons why people buy life insurance policies, and the most common one is the consideration of the stability of the family after the death of the policyholder.
The advent of artificial intelligence (AI) must be paralleled with a significant change in the work culture. Current jobs are bound to change while batches of new jobs will appear.
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CIO Viewpoint
Susan Gueli, SVP & CIO, Nationwide Insurance
I believe we’d all agree that the pace of change today is faster than we’ve ever seen in our lifetime.
Scott Gilbert, Chief Information Officer, Marsh & McLennan Companies
The key to properly insuring and mitigating data risks is to first dig much deeper than headlines on data breaches.
CXO Insights
By Anurakt Dixit, Chief Data Analytics Officer, National Life Group
The insurance space now understands the value of customer-centricity, which drives analytics.
By Craig Campbell, COO, EPIC Specialty Benefits
AI is leading consumer-driven change, including automated underwriting processes.