19JULY 2023The CLAPi platform is next-gen. It consolidates the different broking rules of multiple brokers, automating and streamlining their operations through modules like product workspace, rule engine, policy administrator, claims management, reinsurance, CRM, document management, and auditEnoviQA New-Age Cloud-Based API Platform for Health Insurance Industry"We are the new age health-insurtech company transforming how insurance brokers operate their business-critical processes," says Govindarajan Narayanan, head of global operations and delivery at EnoviQ. EnoviQ is an industry leader in enabling insurance brokers­direct, reinsurance, digital, or composite­to integrate their business operations with technology and revolutionize their business models, operational processes, and customer experience by deploying top-notch cloud-based API-enabled products. EnoviQ's latest innovation CLAPi is a cloud- and SaaS-based, API-ready platform for health insurers to manage crucial activities like in-house administration, customer services, claims, and endorsements seamlessly and securely. It helps them attain a flawless and faster work pace, especially when launching a new scheme for customers or integrating new partners. Users can configure CLAPi's API to quickly create the products or schemes and integrate them with their system, allowing it to launch at the earliest to customers. The platform's distinct capabilities have also won EnoviQ the CELENT Global Health Policy Administration System award. "The CLAPi platform is next-gen. It consolidates the different broking rules of multiple brokers, automating and streamlining their operations through modules like product workspace, rule engine, policy administrator, claims management, reinsurance, CRM, document management, and audit," says Narayanan. EnoviQ allows clients to choose from the modules on its platform per their business requirements, helping them manage expenses by charging for the chosen modules. Built to bridge the gap between API management and insurance systems, CLAPi ensures the seamless integration of different insurance components that brokers need and helps them to orchestrate their brokering system accordingly. For example, as insurance brokers must regularly deal with multiple stakeholders--insurance companies, channels, and partners--while providing insurance plans to customers, CLAPi allows them to map APIs on the platform and integrate with different Flat and Excel files. This also smoothens new stakeholder onboarding, helping brokers enjoy a system easily configurable to integrate and operate with any stakeholder. The platform acts as a one-stop-shop for operations like financial accounting, customer onboarding and interaction, and quotation management, enabling brokers to manage every operation hassle-free. Being a cloud-based SaaS, CLAPi allows clients to re-configure their business processes, helping them create innovative UIs, which can be integrated with their mobile apps to provide a seamless experience to the end customers. "Our specialized healthcare IT professionals and R&D teams with 20-25 years of industry experience are the secret sauce behind the cutting-edge products. They develop the products end-to-end, leveraging the best and latest technologies with top-notch security features," says Narayanan.EnoviQ continues to transform the CLAPi platform focusing on user experience enhancements to make it more seamless. It deploys an agile approach to consider the evolving health insurance landscape and make the platform apt for the changing needs of insurance brokers. Insurance brokers frequently choose EnoviQ because of their dedication to utilizing the newest technologies, frameworks, and methodologies to build products that transform business, operations, and customer experience management. Govindarajan Narayanan, Head of Global Operations and DeliveryINSURANCE BROKER SOLUTIONS PROVIDERS - 2023TOP 10
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