insuranceciooutlook
25293638IN FOCUSPg No: 10 - 11The World of Claims processing and Management--At a GlanceShifting Claims Processing and Management from Customer Service to a Customer ExperienceFuture of Automation in InsuranceClimate Change? Resource Constraints? Great Uncertainty? Welcome to Catastrophe (CAT) Claims Management!Daniel Montgomery, VP of Claims Operations at IAT Insurance GroupCynthia Paisley, VP, Claims Strategic Leadership, ProSightMatthew Marino, AVP, UnumDavid S. Williams, VP Claims at Texas Windstorm InsuranceCXO INSIGHTSC O NT E NT S38CLIMATE CHANGE? RESOURCE CONSTRAINTS? GREAT UNCERTAINTY? WELCOME TO CATASTROPHE (CAT) CLAIMS MANAGEMENT!Gallagher BassettGallagher BassettClaiming the Future:How Innovation at Gallagher Bassett is Delivering Superior Outcomes12COVER STORYRuss Pass, CIO and EVP of Product DevelopmentMike Hessling,Chief Client Officer
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