6MAY 2021Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Managing EditorPamela MorganSalesAlena D'Souzaalena@insuranceciooutlook.com*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffEditorial StaffAaron Pierce Ava GarciaAlex D'Souza Abhinov PunnakkalJoshua ParkerSarah FernandesEditorialPamela MorganManaging Editoreditor@insuranceciooutlook.comThe insurance claims environment is deeply reliant on process speed and accuracy to meet customer expectations and demands of the hour. As a result, insurance companies are edging away from age-old methodologies of manual data entry and legacy applications, to instead embrace digital transformation and speed. The shift to a completely-automated claims process will likely take a few years, but given that the initial steps in the core claims system transformation process are so long, carriers that are not already taking action will risk falling behind.In order to manage the complex layers of administrative, managerial, and customer service functions--which are all dependant on data intensive processes--companies are on the lookout for sophisticated management systems that can facilitate integrated, multichannel, and flexible processes. As technology developments continue to refine processes and change the claims management industry, it is critical for firms to upscale and keep pace with the latest advancements. At this juncture, Insurance CIO Outlook presents its edition on Claims Processing and Management, featuring insights and innovations from industry thought leaders.Our editorial board at Insurance CIO Outlook has analysed the most popular trends of the year to assist industry leaders in manoeuvring in the right direction when adopting claims processing and management solutions and services. We have filtered out the companies that genuinely set themselves a league apart, and strive to not only outperform the rest of the pack but also solve pressing challenges prevailing in the industry. Please, let us know your thoughts.Digital Transformation within Claims ProcessingPamela MorganVisualizerJason JaseIssac GeorgeMAY, 03 - 2021, Vol 07 Issue 03 Published by ValleyMedia, Inc. To subscribe to Insurance CIO OutlookVisit www.InsuranceCIOOutlook.com Email:sales@insuranceciooutlook.comeditor@insuranceciooutlook.commarketing@insuranceciooutlook.com
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