November 20184CONTENTSCOVER STORYCX O INSIGHTS16An Intelligent Approach to Artificial IntelligenceMarvin Stone, SVP, Business Integration, Stewart Title213 Ways AI and Machine Learning Impact the Future of InsuranceJoe Orr, EVP Insurance, Clearlink24Leveraging Brand Data and Marketing Analytics to Inform the Customer ExperienceDebora Beachner Tomlin, Executive Vice. President, Customer Experience and Marketing, CSAA Insurance Group26Automated Vehicles Are Driving Change in the Insurance IndustryJonathan Charak, FCAS, MAAA, Assistant Vice President and Actuary, Zurich. Vice Chair of the Casualty Actuarial Society's Automated Vehicles Task Force10FRISSReinstating Trust through Honest InsuranceChristian van Leeuwen, CTO & Co-founder
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