6NOVEMBER 2020Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Managing EditorPamela MorganSalesAlena D'Souzaalena@insuranceciooutlook.comContact Us:Phone:510-556-2284Fax:510-894-8405*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffEditorial StaffAaron Pierce Ava GarciaAlex D'Souza Abhinov PunnakkalJoshua ParkerSarah FernandesEditorialPamela MorganManaging Editoreditor@insuranceciooutlook.comInnovation covers a wide gamut of insurance company efforts, from upgrading and digitizing legacy operations to enhancing distributors' experience and ultimately to more disruptive changes in products, platforms, and services. All three elements are valuable to assure the industry's long-term competitiveness in an increasingly customer-centric economy. Yet, many insurers are devoting most of their attention and resources to maintaining or enhancing the status quo rather than differentiating their value proposition for the long haul. Given that digital technology can break the insurance sector's traditional barriers related to product awareness level, limited customer touchpoints, access to knowledge, service availability, and payments, the business environment is bound to become more dynamic and competitive.While technology cannot replace the human-centric approach, it is a key enabler for this approach. Emerging technologies like artificial intelligence, the Internet of things, and blockchain-powered by analytics and the cloud can enable insurers to develop human-centric propositions. Some of the large insurers have a legacy IT landscape that is difficult and costly to transform. However, the good news is that most insurers have advanced and agile IT landscapes that are well-positioned to adopting these emerging technologies to enable human-centric propositions. While the use of technology continues to expand, businesses that cater to many digital natives need to start adapting their approach to understand and deliver according to customer expectations. Insurance CIO Outlook is presenting a special edition on the top Life Insurance Tech Solution Providers. We hope this edition will add value to your business strategies and long-term goals.Let us know your thoughts!Innovation in InsurancePamela MorganVisualizerJason JaseIssac GeorgeNOVEMBER - 25 -2020, Vol 06 Issue 10 Published by ValleyMedia, Inc. To subscribe to Insurance CIO OutlookVisit www.InsuranceCIOOutlook.com Email:sales@insuranceciooutlook.comeditor@insuranceciooutlook.commarketing@insuranceciooutlook.com
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