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Bardavon Health Innovations
Streamlining Healthcare for Workers’ Compensation Patients

Matt Condon, Chief Executive Officer, Bardavon Health InnovationsMatt Condon, Chief Executive Officer
Undoubtedly, the people who build our houses and roads, fight fires, and keep the national supply chain open deserve exceptional care. However, incorporating meaningful clinical data is a significant hindrance during workers’ compensation claims processing. The current architecture of the workers’ compensation system focuses on exclusively managing care through claims data, which adversely impacts the total cost, duration, and outcome of care. Bardavon Health Innovations is transforming claims processing with innovative solutions that connect all stakeholders, from physicians, claims examiners, adjusters, and providers, to improve information exchange, quality, and the speed of care for workers’ compensation patients. The company is a proactive workers’ compensation digital health partner that delivers injury prevention, treatment, and work readiness solutions through its national network of over 22,000 therapy providers.

With its Digital Health Platform, Bardavon renders end-to-end solutions and is a one-stop shop for effective claims management for Workers’ Compensation patients. The platform provides a holistic analysis of a claim throughout its life cycle, enabling patients to achieve optimized functional outcomes and return to full duty. More importantly, the platform undertakes a quality-driven approach to treating American workers’ compensation patients rather than a cost-containment approach. Besides improving the quality of care, Bardavon’s platform acquaints all the stakeholders of the treatment’s cost, impact, and outcome at all times. “Our platform allows us to drive analysis, insight, and oversight of every case that we intervene on, ensuring workers’ compensation patients are receiving the right amount of care,” states Matt Condon, Chief Executive Officer at Bardavon Health Innovations.

The company’s fully automated cloud-based bNOTES® solution (a part of Bardavon’s Digital Health Platform) connects all Bardavon partners, from the employer to the therapy provider, to streamline treatment for patients. Using bNOTES, therapy providers inthe Bardavon network can assess the treatment at all steps and make timely interventions in care. The bNOTES solution also identifies outlier cases early in the care process to enable proactive changes in the treatment process and keeps the treatment of the injured worker on track. Moreover, the platform continually learns from its services and evolves accordingly to optimize care and enhance the patient experience.

Our platform allows us to drive analysis, insight, and oversight of every case that we intervene on, ensuring workers' compensation patients are receiving the right amount of care


A recent research study validated by a premier independent third-party actuarial firm illustrates thatclinical support is enhanced when supplemented by analytics through the Bardavon platform. The study also validates that claims processing managed through the platform translates into more significant financial savings than the traditional approach. It was identified that the duration of both non-surgical and surgical cases was lowered, the number of visits was reduced, and the percentage of cases exceeding the duration of the outlier threshold decreased by as much as 13 percent. In essence, the study substantiated that the Bardavon platform’s analytics drove benefits for providers, payers, and claims examiners, improving the financial ROI and increasing patient experience.

Deployed in all 50 states across the U.S., Bardavon Health Innovations has emerged as one of the fastest-growing companies in the workers’ compensation health landscape. The company plans to add more innovative features to its digital platform to improve transparency for the stakeholders in the workers’ compensation realm while also improving health outcomes for the patients at the same time.
Top 10 Claims Processing and management Solutions Companies - 2022

Company
Bardavon Health Innovations

Management
Matt Condon, Chief Executive Officer

Description
Bardavon Health Innovations offers innovative solutions to improve the health and recovery of Workers’ Compensation patients.

Bardavon Health Innovations News

Bardavon Sets a New Standard for Workers’ Compensation with Launch of Recovery+

Tech-enabled coaching program expedites recovery and enhances return-to-work process for injured workers
OVERLAND PARK -Bardavon, announced today the launch of Recovery+, an industry-leading health coaching platform designed to expedite recovery and enhance the return-to-work process for injured workers.
Bridging treatment gaps and complementing in-clinic care, Recovery+ empowers injured workers by giving them a one-to-one platform to engage directly with certified clinicians, ensuring a more personalized and supportive recovery experience. It is also designed to lighten the load for client partners, payors and case administrators by efficiently triaging issues and streamlining the care management process. Recovery+ is now part of Bardavon's PT/OT network offering, actively being adopted by existing clients and available for new clients.
Through the Recovery+ program, injured workers receive personalized text messages from a dedicated Recovery Coach assessing patient-reported outcomes (PROs) and delivering workers’ compensation and injury-specific education. This helps identify biopsychosocial factors such as pain, movement dysfunction, fear, and anxiety, enabling Recovery Coaches to offer tailored support. Bardavon’s Recovery Coaches, who are all registered physical and occupational therapists, monitor the entire case, providing clinical feedback and guidance regarding each care plan directly to the case’s adjuster, nurse case manager and therapist. Coaches send personalized weekly check-ins, at minimum, responding to clinical and administrative needs, ensuring a holistic treatment approach. The program’s two-way, text-based communications ensure a more accessible and engaging experience.
"Recovery+ marks a new chapter in workers' compensation that puts the focus on people by providing personalized, on-demand support for injured workers as well as streamlining the recovery process for our stakeholder partners,” said Alex Benson, CEO at Bardavon. “Recovery+ was designed to make the healing process and return-to-work journey smoother for everyone. Early case progress results show that by prioritizing our injured workers’ health and care plans, both our clients and those on the road to recovery benefit."
Research has shown that psychological risk factors among injured workers receiving physical therapy treatment can negatively impact the recovery process, highlighting the need for additional support for workers compensation cases. According to the Workers Compensation Research Institute, as presented at the 2024 WCRI Issues & Research Conference's "Psychological Risk Factors and Functional Recovery" session, injured workers experiencing high-risk factors show up to a 40% lack of improvement compared to those that did not show signs of elevated risk.
Through the introduction of the Recovery+ offering, Bardavon is working to improve the injured worker’s treatment experience, fostering a sense of care and support from their employers. Early outcomes from the Recovery+ program show a positive engagement rate within the first few weeks, surpassing industry standards for digital health solutions.
"Cox has witnessed the transformative impact of Recovery+ on our injured workers. Beyond helping them address immediate health concerns, the platform has become an invaluable tool in navigating scheduling challenges and minimizing lost time," said Rachel Azriel, Director of Risk Management - Claims at Cox Enterprises, Inc. "For instance, after one of our injured workers realized they were going to be late to an appointment, they were able to swiftly reschedule within 24 hours after a quick text to their Recovery Coach. The platform's real-time communication ensures smooth coordination between our workers, coaches, and clinics, making the recovery process more seamless and effective."
The product release of Recovery+ coincides with a recent fundraise led by WestCap and NewRoad Capital Partners, with participation from KCRise Fund and others. The capital cements Bardavon’s commitment to the workers’ compensation industry and positions the company to best support the needs of claims managers, adjusters, nurse case managers, and most importantly injured or rehabilitating workers.