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Tim Wallace, CEOiPipeline’s capabilities to strengthen its position in the securities/broker dealer, policy administration system, and automated underwriting market received a further boost through the recent acquisitions of TCP LifeSystems, Laser App Software, and Resonant, all providers of next-generation software solutions for life insurance and financial services companies. Another focus of iPipeline is Robot Forms, which Wallace describes as “robot advisor,” a feature that empowers consumers to complete and carriers to accept policy applications as well as convey the application status to their agents. Michael Persiano, CMO, iPipeline stated, “All of the company’s diversified solutions are available as platform “modules” to support clients in implementing IT-related projects to hasten new business and underwriting and policy administration processes while leveraging iPipeline’s digital distribution network of 130 carriers, 1,200 distributors, and hundreds of thousands of agents and advisors.”
iPipeline’s commitment to accelerating clients’ time-to-market is a key factor that has won immense appreciation. Project durations typically depend on the complexity of the solutions being implemented. In one instance, a global insurance carrier sought to release new products to the market in a single comprehensive platform. The platform would underwrite the policy and help agents deliver and support them electronically to consumers, besides empowering agents to analyze consumers’ needs in a hassle-free manner. iPipeline implemented its e-App solution by illustrating all the relevant systems in a timely manner, following which the carrier released several new products to the market. While the implementation saved millions of dollars in terms of operating costs for the carrier, it increased their U.K. market share by an impressive 10 percent.
We have successfully automated underwriting within the sales cycle to increase the quote-to-bind ratios and deliver a faster, enhanced experience to consumers when purchasing insurance products
Client support is another area where iPipeline has set a new benchmark. The company’s support team provides tier 1 and tier 2 support by aligning itself with clients to facilitate seamless transitions from legacy systems or existing platforms to iPipeline’s solutions. Wallace mentions that “tier 3 support includes services for customers with large complex implementations of iPipeline solutions through a dedicated support team working 24/7.” Furthermore, the company offers open API’s that clients can integrate analytics, BI, cloud storage, and e-signature and authentication capabilities from its partner network comprised of big names such as Microsoft, and DocuSign.
Numerous success stories made 2017 a record year for iPipeline from client satisfaction, growth, profitability, and revenue standpoints. Quality “Pulse” surveys among iPipeline’s clients attained a score of 8.5 on a scale of 10. iPipeline’s heavy investment in R&D to support new innovations, including multi-carrier policy illustrations on its platform, is bound to herald a new era in insurance.
World-class keynotes and third-party industry experts will join iPipeline customers, partners, and presenters to share industry insights, such as the impact of global economic change on the insurance landscape and how data and analytics can enable quicker and metric-based decisions that drive profitability.
The three-day Connections 2023 conference, scheduled for March 12-14 at the ARIA Resort & Casino in Las Vegas, opens with a reception at the Hard Rock Cafe. iPipeline users will have the opportunity to connect with hundreds of insurance carriers, distributors, financial institutions, and brokerage general agencies (BGAs). The agenda also includes iPipeline's Seventh Annual Women's Luncheon (open to all female attendees) and technology demos by innovation experts from iPipeline and its partners. iPipeline held the first in-person event for its technology users in 1998 in Dallas, and has continually upgraded the conference every year since.
"Connections 2023 attendees can hear first-hand from some of the most knowledgeable industry experts about how to best optimize life insurance and annuities, so they can help more families protect their financial futures. Our attendees will also experience these insights in a fun setting where they can catch up with longtime contacts while making new friends and connections," said Deane Price, Chief Executive Officer of iPipeline. "Our iPipeline team has worked hard to put together an unforgettable industry conference where our customers and partners can engage with each other in a meaningful way—and inspire each other to grow their businesses."
A few of the highlighted sessions at Connections 2023, from among the more than 40 that are planned, include:
• Impacts of Global Economic Change on the Insurance Landscape—Joe Paddock, Vice President of Sales at iPipeline, will enable attendees to hear directly from a life insurance carrier about how the industry reacts and adjusts to change, and its effects on business and operations, including its impact on talent.
• Quoting & Illustrations Finally Made Easier—Led by Bill Atlee, Chief Innovation Officer and Founder of iPipeline, this session highlights iPipeline's quoting and illustration products, including quick notes, speed scores, and show-and-tell features.
• Rise of the Machines: How AI and Machine Learning Are Driving the Future of Underwriting—Jay Marshall, Vice President of Client Services at iPipeline, will lead a discussion with a panel of experienced data experts, iPipeline customers, and carriers about how artificial intelligence and machine-learning algorithms are transforming underwriting, now and in the future.
• We Heart Data: An Analytics Super Session—David Libesman, Vice President of Data Analytics at iPipeline, will guide a discussion about the hot topic of data in the industry, providing real-world scenarios from iPipeline customers regarding how data and analytics translate into insights and better business decisions.
• AMS: Agency Operations Best Practices—Carly Fetzer, Senior Sales Engineer at iPipeline, and Eric Wright, Senior Manager of Support at iPipeline, will lead an active discussion focusing on the challenges insurance industry distributors can face, and how to solve those problems.
The Connections 2023 keynote speakers are Jeff Civillico, an entertainer and emcee who recently celebrated a 10-year run as a Headliner with Caesars Entertainment, appearing at various Las Vegas hotels, including The LINQ, The Flamingo, and The Paris; Jeremy Gutsche, MBA, CFA, a New York Times bestselling author, and CEO of Trend Hunter, the world's No. 1 trend and innovation consultancy; and The Clairvoyants, a magician and mentalist duo who appear together worldwide at shows, galas, cruise ships, and corporate events and are known for their appearance on America's Got Talent.