Reichen Kuhl, Founder & CEO A stellar credit score and the ability to pay a full year’s lease amount failed to get Reichen Kuhl an apartment in New York City. Reason: He had earned less than 80 times the monthly rent of $3500 as proven on his prior year tax return as part of an income requirement to secure a lease, and was asked to secure a co-signer who had earned $280,000 the year before. Stung by the experience, Kuhl thought, “Security deposits and co-signers are a poor version of self-insurance for rental property owners and managers in terms of loss.” While such mandates turn away qualified renters, they hardly protect property owners from rent defaults. Reichen visualized the possibility of replacing security deposits and co-signers with insurance. The largely unexplored idea that had the potential to revolutionize renting and leasing of properties, was supported by an insurance consortium, marking the genesis of LeaseLock—an insurance technology firm. For defaulted leases backed by LeaseLock insurance, rent would be paid by LeaseLock until the unit was re-rented. LeaseLock helped its first customer—a woman with a new job and solid income who had ended up living in her car with her two children. “Renters pay very little for a LeaseLock, but following a default, the property owner recovers the entire amount that would otherwise have been lost, unlike with security deposits where property owners are forced to endure a considerable loss of rent and cost of damages to a unit,” remarks Kuhl, founder and CEO, LeaseLock.
Renters select a LeaseLock property online, apply as normal and if required to pay extra security deposits, are offered the option to pay for a LeaseLock for instant approval. When conditionally approved (payment of extra security deposit or finding a co-signer), renters are automatically offered the ability to be quickly accepted to lease the unit by applying and paying for a LeaseLock. LeaseLock analyzes profiles from multiple dimensions with data provided by the property and the renter to offer instant decisions in many cases. For example, LeaseLock scrutinizes the financial backgrounds of renters, their bank statements, spending patterns, and other information provided through its proprietary system.
Renters pay a small monthly fee that gets their lease approved while protecting the property against any loss from lease default and damages
While the credit score of each renter is also checked, Kuhl mentions that LeaseLock’s assessment is not solely based on it. “Many people with low credit scores actually pay their rent before other bills,” he mentions. Once an applicant’s profile meets the criteria, LeaseLock begins issuing insurance certificate to the property. Faster underwriting, Kuhl opines, allows property management companies to approve more leases while prospects have the highest intent, resulting in greater revenue. Furthermore, “the policy indemnifies all rental owners and property managers for damages in the apartment and/or rent payments that were not paid,” states Kuhl.
The solution creates a situation where every stakeholder wins. With renters having to pay a small monthly fee instead of an expensive upfront deposit, moving into the property becomes faster, easier,and less expensive. LeaseLock has gone a step ahead to allow applicants to pay for the LeaseLock program in six or twelve installments, which reduces out-of-pocket expenses even further. Owners and management companies are able to approve renters perceived as high risk with LeaseLock backing rent payment and damage losses.
LeaseLock’s incredible value proposition for both renters and property managers has resulted in over 50 nationwide multifamily portfolios enrolling with the product. Greystar— the largest property management companies in the U.S. with over 400,000 units under its management—has leveraged the services of LeaseLock to accelerate lease conversion and eliminate losses across it’s nationwide portfolio.
Despite becoming a household name in multifamily housing, LeaseLock sees itself as a startup. The company is committed to enhancing its underwriting process, risk analysis, and business intelligence to continuously reduce prices for renters while helping property managers maximize occupancy rates.
LOS ANGELES - LeaseLock, the leading lease insurance and financial technology provider for the rental housing industry, today announced its rollout with HSL Properties, covering 37 communities and over 10,000 apartment homes.
HSL Properties, one of the largest apartment owners/operators in Southern Arizona, is committed to setting a benchmark for quality of product and service in the Southwest. The company partnered with LeaseLock to eliminate restrictive security deposits for residents and optimize NOI for its assets.
"LeaseLock solves problems on both the front and back end of the lease life cycle," said Andrew Titche, EVP of HSL Asset Management. "By replacing upfront security deposits with LeaseLock's lease insurance technology, we are removing a significant financial barrier to broaden our pool of prospective residents and creating more flexibility for renters. Also, our onsite teams will not be required to have those uncomfortable conversations about deposit refunds at move-out because security deposits are no longer part of the equation. LeaseLock empowers our communities to operate more smoothly and effectively for everyone involved."
With LeaseLock, properties replace upfront security deposits with a modest monthly fee, clearing the path to homes that may have been otherwise unattainable for renters who lack sufficient funds for a security deposit. LeaseLock's insurtech platform leverages AI to analyze historical financial data and optimize coverage by asset. Through coverage consolidation under a single limit, properties improve debt recovery, while drastically reducing deposit administration and regulatory risk.
At move-out, the claims process is automatically initiated through the native operating software, lifting the deposit management burden from on-site teams. On average, LeaseLock clients recapture $200 NOI per unit, resulting in $1.5 billion in asset value generated across all Zero Deposit communities.
"LeaseLock is designed to expand housing options for renters and maximize revenue capture for multifamily assets," said LeaseLock President Ed Wolff. "Forward-thinking operators like HSL are looking to LeaseLock to simplify and enhance the resident experience, while minimizing balance recovery responsibilities for their on-site associates. Through strategic partnerships with pace-setting companies like HSL, we are revolutionizing the way the industry manages loss."
NMHC Top 50 operator LeaseLock clients include Greystar, Cushman & Wakefield, Avenue5 Residential, Harbor Group Management Co., Western Wealth Communities, Quarterra, RKW Residential, Pegasus Residential, Luma Residential, and SunRidge Management Group. Top ownership clients include Goldman Sachs, PGIM, ColRich, Strata Equity Group, GoldCor, Olive Tree, TruAmerica, White Oak, Trinsic, and Goodman Real Estate.