LimeIQ
Building a Single Source of Truth at Lloyd’s

Data still moves as if on paper at Lloyd’s of London, the world’s oldest insurance marketplace. Every month, thousands of claims bordereaux (BDX) files pass through Lloyd’s delegated authority chain, each carrying details meant to enable fast, informed decisions. Instead, they land in inboxes and trigger the same routine of manual checks, spreadsheet reconciliations and email loops to confirm what was already reported.

This is an infrastructure problem, not a capability one. The market lacks a shared foundation and that’s exactly what LimeIQ provides.

The Solution

Purpose-built for the delegated authority ecosystem and refined within the Lloyd’s environment, LimeIQ delivers a unified data-intelligence platform that streamlines workflows and strengthens decision-making without altering existing systems or requiring costly IT projects. By consolidating fragmented data sources into a single source of truth, LimeIQ reduces duplication, automates validation and gives underwriters, claims professionals and brokers real-time insight. Instead of waiting for reports, stakeholders see clean, consistent information that supports faster settlements, stronger compliance and clearer performance.

“We’re solving what we call the Lloyd’s dilemma, which is the struggle to keep fragmented data consistent, accessible and actionable across so many participants,” says Greg Zarin, Founder and CEO. “LimeIQ makes claim information flow intelligently across the entire chain, giving every stakeholder the same clarity in real time.”

A Connected Process for a Connected Market

LimeIQ operates on four core pillars: ingestion, validation, aggregation and intelligence, each building on the last to turn raw BDX files into decision-ready intelligence.

Ingestion. Powered by a proprietary engine refined over years, LimeIQ uses ETL technology to process BDX files as they arrive, converting fragmented submissions into a standardized format. Its light-touch, API-free design means no custom integrations, heavy deployments or disruption for delegated claims administrators (DCAs). Hours of manual reconciliation drop to minutes.

Validation. When a DCA uploads a BDX file, LimeIQ immediately checks it and flags critical and non-critical issues for resolution at the source. Automated rules compare every field against Lloyd’s standards. Integration with the Faster Claims Payment framework aligns cashbook and claims data through Vitesse reconciliation, reducing mismatches between financial and operational records.

Aggregation. Verified data flows into a single, transparent repository, replacing scattered views with a marketwide picture. Managing agents gain real-time visibility across all delegated partners. Brokers and underwriters access uniform datasets without waiting for end-of-month reports. Built-in export tools produce standardized BDX files and allow segmentation by risk codes, catastrophe types or program requirements.

Intelligence. With a complete, validated dataset, LimeIQ’s analytics layer turns information into foresight. Dashboards surface patterns as they emerge, enabling carriers to track KPIs, monitor claims cost and speed and address bottlenecks proactively.

Proven Impact

One carrier dramatically cut validation and reconciliation time by integrating LimeIQ into its BDX management process, turning multi-week reporting cycles into mere hours. This achievement earned a Lloyd’s Market Association award for Claims Innovation of the Year in 2025.

LimeIQ also became the first solution approved by the LIMOSS Front-End Reconciliation Panel under Lloyd’s Faster Claims Payment initiative. Its reconciliation module addresses variances in the new process, helping speed claim payments to insureds. Users report fewer mismatches, quicker settlements and dramatically better visibility.

Built for the Market, by the Market

Behind LimeIQ is a team that lived the problem. Experienced professionals from the Lloyd’s ecosystem - brokers, claims handlers and market veterans - work alongside software engineers to design solutions that reflect real-world challenges.

For LimeIQ, clean data is not the end goal. It’s the foundation for what comes next: early warnings, performance trends, emerging risks and portfolio signals. Each feature begins with one question: How do we make this useful?

The answer keeps the market moving faster, smarter and with confidence that only comes from knowing the numbers are right.