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Insurance CIO Outlook | Monday, July 13, 2020
While conventional methods such as increasing deductibles, removing unnecessary coverages, and comparing prices from multiple insurers to get the best deal may offer temporary relief, they cannot be considered preventive actions
FREMONT, CA: Insurance is an essential aspect of every business. Despite being expensive, companies must invest in insurance, or the risk shutting down in the face of a crisis. Insurance premiums carry hefty price tags. Smaller companies may feel that insurance coverage is out of their reach, while large corporations must control the hundreds of claims they face per year. Either way, organizations must find ways to reduce their insurance costs to ensure that they can protect themselves without spending too much in the process. While conventional methods such as increasing deductibles, removing unnecessary coverages, and comparing prices from multiple insurers to get the best deal may offer temporary relief, they cannot be considered preventive actions. To indeed reduce insurance costs in the long run and give the insurer a reason to keep you as a client, companies need to think outside the box and take innovative actions.
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[vendor_logo_first]Track your Incidents as well as your Claims
Most often, companies do not bother to track incidents, as they are situations where something goes wrong, but no formal case is raised. The attitude of ‘if the insurance company doesn’t need to be informed, then why bother’ needs to be changed. Incidents are the number one predictor of claims. By documenting each incident, there is clear evidence to each event. If only those cases that are registered are raised to the insurance company, it is written off as an isolated incident. However, if there is a proper record for each incident, then the cause of the problem is understood, and actions can be taken accordingly.
Implementing Trend Analysis across the Organization
Companies fail to realize that a large portion of the claims often come from the same location, department, or group of employees. Not identifying the root cause results in repetitive claims that can be easily prevented. Instead of blindly accepting claims, take time to figure out what went wrong. Identify the underlying cause to each incident. This will also impress the insurers, making them offer a better premium. Trend analysis will also help to reduce coverage in areas that rarely see claims.
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