Insuranceciooutlook

Fortuna Has Chosen The Digital Payment Platform Input 1 Payments

Insurance CIO Outlook | Wednesday, April 13, 2022

Fremont, CA: Insurance payments are becoming more digital. Many insurers now allow premium payments from customers who live outside the country. In addition, outbound claims payments are now becoming popular. Both insurance firms and their clients will gain from these developments.

Fortuna General Insurance Agency, a long-time client of Input 1 subsidiary gotoPremiumFinance, has chosen Input 1's payment technology to process digital payments for its agents.

Fortuna looked for a payment service that might help them get one step closer to complete digital transformation. Their two main goals were to strategically improve their payment collection capabilities by allowing their agents to pay using digital methods without incurring any costs to Fortuna, as well as to strengthen their commitment to protecting their customers' privacy by removing sensitive financial data from their system, relieving them of PCI compliance. Input 1 Payments accomplishes these objectives and connects effortlessly to Fortuna's current processes.

"Input 1 Payments was the best-fit payment solution for Fortuna because their offerings met the ease-of-use, security, and service expectations we needed," said Chris Baker, CIC, President of Fortuna. "We needed to simplify our back-office operations and reduce related expenses by transitioning away from processing paper checks. Input 1 has been a trusted partner for years. Their Payments offering is top-notch, is easily integrated with our existing system, and helps keep payments current with messaging to our agents for easy and timely payment processing. Fortuna's customers are happy, our back-office operations are more streamlined, and our bottom-line is improved with Input 1 Payments."

 

 

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