How SaaS-driven Automation Recreates Underwriting

By Insurance CIO Outlook | Wednesday, September 11, 2019

Insurers are using state-of-the-art SaaS-driven platforms to enhance and upgrade current underwriting patterns and reshape the sector.

FREMONT, CA: As cost savings and customer retention become critical, insurers are looking for ways to leverage various distribution channels to reach clients and provide them with continuous, beneficial experience. With the evolving legislations in almost every quarter of the world and the cost of opening new channels, underwriters are spending more time on information collection, validation, case triage, and post-issuance operations. To identify feasible methods of promoting speed and accuracy of the underwriting procedures, businesses are innovating underwriting solutions to keep pace with changing client demands and asses risks. With technology transforming underwriting, the insurance industry is at the cusp of rethinking and modernizing business-critical processes like claims, risk engineering, and decision support. The Software-as-a-service platform can emulate how a human mind thinks through an issue and come up with a specific response or set of options. SaaS can assist insurers in developing newer underwriting schemes and here are some of them.  

Ease and Flexibility  

The SaaS application offers easy and rapid rollout of underwriting capabilities. The use of existing infrastructure and out-of-the-box functionality provides shorter and more cost-effective implementation projects for carriers. Since the SaaS provider manages all updates and upgrades, there are no patches to download or install for customers. The SaaS provider also manages availability, so as the user base grows, there is no need to add hardware, software, or bandwidth.

Reduced Redundancies

Cost savings are rooted in the SaaS licensing and distribution model's several capabilities. A cloud-based deployment alternative decreases redundancies and results in run and maintenance cost economies of scale. As there are no license charges engaged, initial expenses are also lowered; SaaS applications are based on subscriptions. The fact that the SaaS supplier manages the IT infrastructure also leads to reduce IT expenses for hardware, software, and the people required to handle systems over time.

Risk Analysis

Effective systems take benefit of automated decision-making based on guidelines that rapidly and continuously analyze underwriting risk and accelerate the process of new business execution. This platform allows for automatic processing of workflows and monitoring requirements for each phase of the policy lifecycle, from new business implementation to policy problem. SaaS platform will also enable insurers to control underwriting processes and decisions better, assessing the risks associated with a case automatically and adapting new business and underwriting processes accordingly.

Centralized Automated Data System

In the automated system, a robust underwriting workbench retains all data cases in one place— impairments, specifications, assignments, case notes, associated apps, reinsurance information, underwriting decision data, and other vital case data. The workbench also offers a single center of data, more like a consolidated and coherent information set that promotes better cooperation between officials, case managers, and underwriters. The financial and medical underwriting requirements for apps can be documented, reviewed, tracked, and reviewed by different parties. The workbench produces duties automatically to monitor the necessary activities in a case.

SaaS-based firms are the future, and this is demonstrated throughout the world in emerging insurance markets. The trend is expected to continue, and insurers are leveraging the same for better outcomes. Ultimately, there will be higher possibilities for insurers who can leverage SaaS-based technologies and infrastructure–both in new and existing landscapes. SaaS can provide solid skills in automated underwriting without the upfront costs of systems and hardware for lower or mid-tier carriers. Larger carriers can also introduce particular functionality hybrid models with on-site solutions in combination with SaaS solutions.

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