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Insurance CIO Outlook | Tuesday, October 04, 2022
Integrity enhances proprietary software to help agents maintain compliance by providing a simple and accessible method for recording, accessing, and storing client calls.
FREMONT, CA: "At Integrity, we're deeply committed to investing in the success of our partners and agents — and in helping them achieve their success in efficient and compliant ways. When the new call recording requirements were announced by CMS, our technology teams immediately began working on adding telephony solutions to MedicareCENTER that would make it easy for our agents to continue to connect with and serve Americans compliantly. MedicareCENTER already set the industry standard for helping agents work smarter and more effectively. Now that Call Recording is included as this new free solution in the software, that standard has been raised even higher." says Bryan W. Adams, Co-Founder, and CEO of Integrity.
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Integrity Marketing Group, LLC ("Integrity"), one of the major distributors of life and health insurance and provider of wealth management and retirement planning solutions, has revealed the addition of Call Recording to its industry-leading, proprietary MedicareCENTER platform.
The potent new solution will assist agents in complying with recent Centers for Medicare and Medicaid Services ("CMS") rules by providing them with an easy and seamless way to record all sales calls, store them in a compliant manner, and retrieve them at any time. MedicareCENTER Call Recording is designed mainly for Integrity agents and will be free to use in the initial month.
It provides agents with more than a compliant method for recording and storing calls. It also enables them to seamlessly link their calls to customer contact information, allowing them to operate their business more effectively and efficiently. Integrity is partly distinctive because of its inventive solutions in response to market shifts.
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