Insuranceciooutlook

NPS Leaderboard to Rank Insurance Agencies

By Insurance CIO Outlook | Friday, November 15, 2019

Torey Maerz, Co-Founder, and CEO

A first-of-its-kind net promoter score leaderboard is providing insurance agents with the benefit to compare who is at the top of their game. 

FREMONT, CA: "The leaderboard puts years of NPS data and analysis to use. It shows companies—and individuals—where they stand compared to their peers. Those ranked at the top can use our tools to see what it is they're doing to maintain their position and keep an eye out for competitors sneaking up," says Torey Maerz, Co-Founder, and CEO of Rocket Referrals. A leading insurance communications platform and one of the country's fastest-growing software companies, Rocket Referrals has launched Net Promoter Score® (NPS®) Leaderboard.

The NPS Leaderboard is a first-of-its-kind NPS comparison tool, giving users the power to compare their personal or company-level NPS over time or make side-by-side comparisons. By using this leaderboard, insurance agencies will be able to see how they rank across the industry. For business owners, NPS Leaderboard is a window into employee performance as they can see who's at the top of their game and who needs to improve. This is the first time ever that insurance agents have access to such kinds of industry-level rankings that are only provided by Rocket Referrals. "Those further down the list know they have some room to grow and can use our tools to determine what they need to do to increase their rank and provide a better client experience," Torey added.

Rocket Referrals offers an automated communication platform with a focus on enhancing client relationships, boosting online visibility and reputation, and word-of-mouth referrals. Its cloud-based software leverages industry-driven research to automate communication across e-mail, social media, direct mail, and external-party review sites. 

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