The Insurance Customer Engagement Europe 2018 Summit Has Arrived!

By Insurance CIO Outlook | Monday, September 17, 2018

Insurance Customer Engagement Europe (London) - - will be placing the customer at the forefront of all conversations; reimagining the insurance marketing, acquisition and retention cycle to build lifetime customer engagement. We say, ‘Make Customer King’ because we believe that without this mantra, a company won’t survive.

The insurance industry is going through a period of disruption and digital transformation and the key driver of this is a more demanding customer than ever before. Hear from the leading insurance companies from across Europe as they reveal, with practical examples, how they have managed increased engagement; including addressing internal cultural shifts, content development and the adoption of new technologies and processes that improve customer journey. This event guarantees strategic insights to develop a roadmap for improved customer engagement, with practical advice for marketing, digital and operational teams. 

We’ve run this show in Chicago and it was a huge success. Now it’s back but with a very European flavor! We wanted to represent the entire market and their challenges. So, it’s extremely exciting to get so many insurance companies from across the continent under one roof! AXA, Zurich, Chubb, RSA, Generali, Weleyan, ERGO Group, Allianz, Bupa and many more…

With more case studies, keynotes, and many more networking opportunities – this is where the insurance companies are converging; to learn the latest engagement strategies and get one step closer to being truly customer-centric and innovative in their processes. 

Put simply, it’s going to be an exciting couple of days for the industry to savour

For more information, please visit the website.

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