Windley Ely
Saving Millions On Workers Compensation Since 1998

Here is a sobering fact - one in three Canadians is off work for 90 days or more due to workplace illness or disability before age 65. Furthermore, for disabilities lasting more than 90 days, the average time off work is 2.9 years. Since 1998 Windley Ely has pioneered a holistic, turn-key claims management program that covers all facets of workplace related incidents for employers. This service ranges from initial incident reporting, facilitating early and safe return to work of injured workers, to optimizing account structures with the various provincial boards. Windley Ely’s efforts have saved their customers hundreds of millions of dollars in direct Workers’ Compensation (WC) costs and enabled their partners to focus on improving internal health and safety programs. With Windley Ely’s support, partners have been able to reduce accident frequencies by up to 50 percent.

Windley Ely handles WC claims management for Canada's largest employers, managing over 30,000 incidents annually across all provinces and territories. When it comes to WC claims management, there is nothing they haven’t seen. Windley Ely has achieved such success by retaining the most experienced Claims Management team in the industry, providing superior customer service, establishing best in class process’ that adapt over the years, and leveraging their homegrown WE Claims platform. WE Claims gives customers complete visibility into their claims performance and streamlines accident reporting processes for the operational team members.

Given the volume of claims that Windley Ely manages, you might think that it’s a one size fits all approach – that couldn’t be further from the truth. “We manage claims across all industries, and no two customers are the same. Our software and expertise enable us to fully customize to meet the needs of our clients and their stakeholders,” states Dan Pompilii, CEO of Windley Ely. This is why Windley Ely’s average partnerships span decades – anything less is unacceptable. Windley Ely is constantly growing and improving to accommodate its clients’ needs. These strong partnerships that span years enable customers to consistently achieve ROI in the range of 5-10x.

Windley Ely employs a dream line-up of 130 team members to ensure that no stone is left unturned. On top of their claim specialists, their team consists of nurses, doctors, paralegals, lawyers, financial analysts, reporting analysts, health and safety consultants and IT support specialists. In recent years, they’ve also grown via acquisition. On top of their Head Office in London, ON, Windley Ely also has offices in Calgary, Ottawa and Montreal giving them the geographic spread to support national clients as seamlessly as possible.

They’ve also been growing their service offering. On top of their core WC Claims Management program, they now offer:

• Short Term Disability administration

• Advisory Services spanning:

o Reporting and financial analytics to identify the financial impacts your organization faces when it comes to disability claims, premiums, and other injury-related costs.

o Legal services including WC appeals, industry re-classification, and acquisition risk assessments and more.

o H&S support for audits, hazard assessments training and standard reviews.

o Claims and account management consulting that ensures best practices are followed, and systems are in place to mitigate your organizations risk.

Windley Ely’s most exciting new product is their Nurse Triage program, which is the first in Canada to provide 24/7 medical care to injured employees to help them get back to work as quickly as possible, and ensure the incident is handled by the organization as effectively as possible.

When one injury can cost your team member years of good health, or your organization hundreds of thousands of dollars, Windley Ely is the partner you want in your corner. With Ontario’s shift to a new WSIB rate framework in recent years, the dollar value of an organization’s manageable risk has more than doubled. Windley Ely can ensure you’re doing everything possible to protect your team.