Insuranceciooutlook

ManageMy

Connecting Insurance Through Digital Experiences

Insurance carriers are modernizing the way they serve customers and support agents. Customers now expect to buy policies, make changes and file claims through seamless digital experiences, while agents need quick access to information to efficiently support those interactions. Delivering that experience requires bringing together systems that were never designed to work as one. Completing an insurance transaction can involve data from multiple systems, including business rules, underwriting processes, third-party services, documentation, workflow steps and agents. ManageMy was purpose-built to connect insurance systems. Its Deep Front-End sits above all required systems, bringing them together to deliver digital insurance journeys. It is the business execution layer between core systems and the digital experience, designed to execute those journeys without replacing the existing technology. It supports the three stakeholders involved in every insurance journey. “We see agent, customer and carrier as three parts of solving the same problem,” says Stephen Collins, co-Founder and executive chairman. “You can’t solve for one without solving for the other two.”

Property and Casualty Insurance

PropertyLens

Strengthening Property Decisions with Deeper Data

Bob Frady, CEO and Co-Founder

Listings and standard property records often leave home buyers and insurers with important questions unanswered. Details about roof condition, prior damaging events, repair exposure, permit history and environmental or peril risks can remain unclear. Buyers also depend on what sellers and agents disclose or what an inspection uncovers. The information may exist, but it is scattered across multiple sources, difficult to assemble and frequently absent from conventional reports. PropertyLens turns fragmented property data into a clear, independent view of what a property truly costs. It helps homebuyers, insurers, realtors and inspection companies uncover hidden risks and make more informed decisions before they commit. “Better decisions are based on better data, and better data is what PropertyLens is all about,” says Bob Frady, CEO and cofounder. A Smarter Start to Property Due Diligence PropertyLens draws from more than 90 sources to build a broad view of each property, accommodating the different ways buyers and industry professionals assess risk. Instead of spending hours or days piecing together records, users can begin their diligence with a ‘pre-game’ analysis that highlights what warrants attention and which questions to ask next. The value of that view depends on the user. An investor may avoid properties with flood exposure, while another buyer may actively look for a home that needs repairs. Some focus on two-year expected repair costs and other near-term ownership expenses, while others prioritize exposure to natural or manmade perils.

Insurance Cloud

LenderDock

Simplifying Insurance Policy Verification through Cloud-Based Automation

Frank Eubank, Co-Founder and CEO

For insurance carriers and financial institutions, policy verification and lienholder servicing have traditionally relied on phone calls, emails, faxes, and other manual exchanges. These processes consume valuable time and resources, particularly when employees are required to handle routine inquiries and communications that could otherwise be automated. The growing adoption of cloud-based technology is creating an opportunity to change that. By modernizing policy administration systems and connecting them through APIs and other digital infrastructure, insurers and financial institutions can exchange information more quickly, reduce manual work, and improve the efficiency of critical servicing workflows. However, realizing those benefits is not always straightforward. Many organizations are still transitioning from legacy systems, and integrating new technologies into existing policy administration environments can require significant time, cost, and IT resources. For carriers in particular, the challenge is not simply adopting cloud technology but making new solutions work seamlessly with the systems they already rely on. This is where LenderDock comes in. The Utah-based cloud-based insurance policy verification platform creates a digital connection between carriers, lenders, and financial institutions, automating the communication and data exchanges that have historically depended on manual processes. Under the leadership of Frank Eubank, Co-Founder and CEO, LenderDock has focused not only on automating these workflows but also on making its platform faster and easier to adopt. A key differentiator is the company’s strategy of developing direct integrations and purpose-built “accelerators” for mainstream policy administration systems. These ready-to-use API connections can significantly reduce the data integration and configuration work required from carriers, transforming what might otherwise be a months-long IT project into a more streamlined configuration and testing exercise.

IN MY OPINION

Blockchain Solutions

Leading Risk Management with Data and Judgment

Stevi Siber-Sanderowitz, Senior Counsel; VP, Insurance/Litigation Analytics, SterlingRisk

LAST WORD

Insurance Benefits

Match Game 2.0

Clint Roszelle, Senior Director Enterprise Business Agility, Citizens Property Insurance Corporation

IN FOCUS

Cloud-Based Insurance Policy Verification System Enhancing Data Security and Efficiency

Cloud-based insurance policy verification systems improve data accuracy, strengthen security, simplify compliance and support efficient information management through centralized digital workflows.

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EDITORIAL

Connecting Insurance Technology to Better Risk Decisions

Insurance technology is moving into a phase in which connectivity, reliable data and practical risk management matter equally as much as digital capability. This edition examines how insurers are modernizing complicated workflows while strengthening decision-making throughout underwriting, claims, exposure management and cyber-risk.

The cover story features ManageMy, awarded Insurance Carriers Digital Platform of the Year 2026, for its carrier-focused platform designed around the shared needs of insurers, agents and policyholders. Its architecture combines presentation, orchestration and data layers to connect legacy systems with modern digital experiences without requiring extensive point-to-point integration.

LenderDock, recognized as the Cloud-based Insurance Policy Verification System of the Year 2026, highlights the growing role of cloudbased solutions in making insurance verification more accessible and efficient.

PropertyLens, recognized as a Top Property Risk Assessment and Due Diligence Data Platform in 2026, highlights the importance of bringing relevant property information together to support more informed evaluations.

The CXO perspectives add a necessary focus on judgment and risk discipline. Stevi Siber-Sanderowitz, Senior Counsel and VP, Insurance/ Litigation Analytics at SterlingRisk, advocates combining insurance, litigation and analytics to identify exposure early and convert complex findings to practical business decisions. Clint Roszelle, Senior Director Enterprise Business Agility at Citizens Property Insurance Corporation, shares insights on process excellence and organizational improvement.

Taken together, these ideas make a point that Insurtech that works endures when it connects systems, sheds light on risk and enables smarter decisions. Discover these stories and insights throughout this issue to see that value taking form throughout the industry.